Terms & Conditions Laxmi 365 — Terms of Use for Malaysia's Online Casino Platform

1 Laxmi 365 General Terms of Use

Welcome to Laxmi 365, an online casino and Sports Betting platform operating exclusively for the Malaysian market. This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and Laxmi 365 ("Platform"). By accessing, registering for, or using any part of the Laxmi 365 platform, you confirm that you have read, understood, and agreed to be bound by all the terms and conditions set out in this document.

Laxmi 365 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review this document periodically. Continued use of the Laxmi 365 platform following any changes constitutes your acceptance of the updated terms.

The Laxmi 365 platform is intended for entertainment purposes only. You acknowledge that betting carries financial risk and that you participate entirely at your own discretion. Laxmi 365 is not liable for any financial losses incurred as a result of using this platform.

2 Account Registration & Member Eligibility

To become a Laxmi 365 member and enjoy all the services offered, you must meet the following eligibility requirements:

• You must be at least 21 years old on the date of registration.
• You must be a resident of or a citizen of Malaysia.
• You are not on any gambling exclusion list or self-exclusion program.
• You are registering in your own personal capacity and not on behalf of any third party.
• All information provided during registration is accurate, complete, and up to date.

Each individual is only permitted to hold one (1) Laxmi 365 account. Registering multiple accounts under the same individual — whether using a different name, email address, phone number, or payment details — is strictly prohibited. Laxmi 365 employs advanced detection technology to identify duplicate accounts.

Laxmi 365 reserves the right to request identity verification documents (KYC) at any time, including a copy of your MyKad, bank statement, or proof of address. Accounts that fail to complete the verification process within the stipulated timeframe may be suspended or closed.

3 Deposit, Withdrawal & Financial Policy

All financial transactions on Laxmi 365 are conducted in Malaysian Ringgit (RM / MYR). Laxmi 365 only accepts payment methods that are legitimate and licensed in Malaysia.

For withdrawals, Laxmi 365 processes requests within the following timeframes: regular members within 30 minutes to 2 hours, VIP members within 15 minutes. The minimum withdrawal amount is RM50 and a maximum of RM20,000 per day for regular members, RM50,000 per day for VIP members.

• Withdrawals must be made using the same payment method used for the deposit.
• Laxmi 365 reserves the right to request additional verification for withdrawals exceeding RM5,000.
• Any attempt at money laundering will be reported to the relevant authorities.
• Laxmi 365 does not charge any fees for deposits; however, your e-wallet provider may apply their own charges.

4 Laxmi 365 Bonus & Promotion Terms

Laxmi 365 offers a variety of bonuses and promotions to its members. All bonuses are subject to the specific terms and conditions stated on each promotion's page. The general terms applicable to all Laxmi 365 bonuses are as follows:

• Rollover Requirement: All bonuses must meet the rollover (wagering requirement) conditions before any withdrawal is permitted. The standard rollover requirement ranges from 5x to 30x depending on the type of bonus.
• Validity Period: Each bonus has a validity period. Bonuses that are not used within the stipulated period will expire automatically.
• Single Use: Each promotion may only be used once per member, per household, per IP address, or per device.
• Laxmi 365's Rights: Laxmi 365 reserves the right to withdraw, modify, or cancel any bonus at any time if abuse is suspected.
• Game Exclusion: Certain games may be excluded or contribute at a different percentage toward meeting the rollover requirement. Please check the promotion details for more information.

The laxmi 365 welcome bonus is exclusively for new members registering for the first time. This bonus cannot be combined with any other promotion unless explicitly stated. To qualify for the bonus, your first deposit must be at least RM50.

5 Game Rules on the Laxmi 365 Platform

All games available on Laxmi 365 — including online slots, live casino, baccarat, table games, fish shooting, Sports Betting, and e-sports — are governed by their respective game rules, which can be found on the relevant game page.

General terms applicable to all games on Laxmi 365:

• The outcome of all games is final and not subject to dispute. Laxmi 365 uses an independently certified Random Number Generator (RNG) to ensure fair play across all games.
• In the event of a technical disruption during a game session, Laxmi 365 will make its determination based on server records. The system's decision is final.
• Bets placed using bonus balance are subject to rollover requirements. Winnings derived from bonus bets cannot be withdrawn until the rollover requirement has been fully met.
• Laxmi 365 reserves the right to void any bet suspected of involving fraud, collusion, or exploitation of system vulnerabilities.
• For bets on Malaysia Super League, EPL, and e-sports, results are determined based on the official outcome declared by the respective competition organiser.

6 Account Termination & Suspension

Laxmi 365 reserves the right to suspend or terminate any member's account at any time and without prior notice if:

• Member has violated any of the terms and conditions set out in this document.
• There is activity suspected to be fraudulent, money laundering, or other criminal conduct.
• Member failed to complete the KYC verification process within the stipulated timeframe.
• Accounts inactive for more than 12 consecutive months.
• Member is found to hold multiple accounts on the Laxmi 365 platform.
• Any attempt to hack, attack, or disrupt the platform's systems.

Members who wish to voluntarily close their account may contact the Laxmi 365 support team via live chat or email at support@laxmi365.my. Any remaining balance will be returned upon completion of the verification process, provided no terms violations are under investigation.

7 Liability Limits & Disclaimer

Laxmi 365 provides this platform on an "as is" basis, without any express or implied warranties. To the fullest extent permitted by applicable law, Laxmi 365 disclaims all warranties, including but not limited to:

• Any guarantee that the platform will be continuously available, error-free, or virus-free.
• Any guarantee regarding the accuracy, reliability, or completeness of any information on the platform.
• Any guarantee that platform issues will be resolved within a specific timeframe.

Laxmi 365 shall not be liable for any direct, indirect, consequential, or punitive damages arising from the use of or inability to use this platform, including loss of profits, loss of data, or business interruption.

Laxmi 365's maximum liability under any circumstances shall not exceed the total amount deposited by the member in the 30 days preceding the claim. Laxmi 365 is not liable for any failures or delays caused by circumstances beyond our control, including internet service provider outages, e-wallet failures, or natural disasters.

8 Responsible Gaming at laxmi 365

Laxmi 365 is committed to responsible gaming. We believe that playing at an online casino should be an enjoyable form of entertainment, not a source of stress or financial hardship. As part of this commitment, Laxmi 365 provides all members with the following self-control tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit over a defined period to protect your balance.
• Play Time Limit: Set a daily limit on your session time to avoid excessive play.
• Temporary Break: Take a break from playing for 24 hours, 7 days, or 30 days — whatever works for you.
• Self-Exclusion: Register for long-term self-exclusion if you feel that gambling has been affecting your life.

If you or someone you know is experiencing gambling-related issues, please contact the Laxmi 365 support team at support@laxmi365.my or visit our Responsible Gaming page for further resources and guidance.

Laxmi 365 enforces a strict age verification policy. We employ a range of technical and manual measures to identify and prevent access by individuals under the age of 21. If you become aware of an underage individual accessing the Laxmi 365 platform, please report it to us immediately at support@laxmi365.my.